1. Order Processing Time Orders are typically processed within 1–2 business days of payment confirmation. For custom or made-to-order products, lead times will be communicated at the time of order.
2. Shipping Coverage We ship to locations across India. For international orders, please contact us directly to discuss feasibility and pricing.
3. Shipping Partners We use reputable courier and transport partners to ensure safe and timely delivery. For bulk orders, transport via road freight may be arranged.
4. Delivery Timeline Estimated delivery timelines vary by destination:

• Local (within Indore / Madhya Pradesh): 1–3 business days
• Other states: 3–7 business days
• Remote locations: 5–10 business days

These are estimated timelines and may vary due to factors beyond our control such as courier delays or public holidays.

5. Shipping Charges Shipping charges are calculated based on the order weight, dimensions, and delivery location. The applicable shipping charge will be communicated before order confirmation. For certain order values or locations, we may offer free or subsidized shipping at our discretion.
6. Tracking Once your order is dispatched, you will be provided with a tracking number or transport details to monitor your shipment.
7. Damage During Transit In the rare case of damage during transit, please photograph the condition of the package at the time of delivery and contact us within 24 hours. We will work to resolve the issue as quickly as possible.